"Making School Reform Work" is the slightly misleading title of an essay by Checker Finn on the subject of educational accountability in the summer 2002 issue of The Public Interest. It distinguishes three distinct forms of accountability and seeks to evaluate them. Unfortunately, it's not in the on-line edition but you can find this journal in many libraries and can obtain contact or subscription information at http://www.thepublicinterest.com/. A longer and rather different version of these ideas is set forth in Finn's chapter in the Hoover Institution volume, School Accountability: An Assessment by the Koret Task Force on K-12 Education, reviewed in the Gadfly at http://www.edexcellence.net/gadfly/issue.cfm?issue=59#860.